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Emergency Services - the Deaf Way

We were moved and saddened by the Channel 4 programme "999 What's Your ‪Emergency" which was aired on Thursday the 21st of July 2016, featuring Stuart, who was being ‪‎targeted and hounded because of his deafness.

Although he was eventually able to move home to a safer area nearer family and friends with the help of Social Services, it was disappointing to see that the Police did not attend with a Sign Language Interpreter, and instructed him to call 999 if he had further trouble – something Stuart, being Deaf, is unable to do.

So what is open to Deaf people in an emergency?

Providing you have a mobile phone, you can use the facility of an emergency text service - the user registers their number first. The only issues are if there is a poor signal, the fact that it takes quite a number of minutes to process the text, and there is no facility to send photos (of a complicated road name, for example).

See website for more information:

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