Contact Deafax

Tel: +44 (0)118 9663777




Rooms E3 & E4 TOBI,

Earley Gate,

University of Reading,

Whiteknights Road,




  • Facebook App Icon
  • Twitter App Icon
  • YouTube Classic
  • LinkedIn App Icon
  • Signly logo v2_edited.jpg

Registered Charity No. 1095398 and a Company Limited by Guarantee Registered No. 4586634 © 2015 by Deafax.

Emergency Services - the Deaf Way

July 28, 2016

We were moved and saddened by the Channel 4 programme "999 What's Your ‪Emergency" which was aired on Thursday the 21st of July 2016, featuring Stuart, who was being ‪‎targeted and hounded because of his deafness.


Although he was eventually able to move home to a safer area nearer family and friends with the help of Social Services, it was disappointing to see that the Police did not attend with a Sign Language Interpreter, and instructed him to call 999 if he had further trouble – something Stuart, being Deaf, is unable to do.


So what is open to Deaf people in an emergency?


Providing you have a mobile phone, you can use the facility of an emergency text service - the user registers their number first. The only issues are if there is a poor signal, the fact that it takes quite a number of minutes to process the text, and there is no facility to send photos (of a complicated road name, for example).


See website for more information:

Please reload

Featured Posts

Major grant secured from the Leverhulme Trust!

July 18, 2019

Please reload

Recent Posts