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Tel: +44 (0)118 9663777

Email: info@deafax.org

www.deafax.org

 

Deafax,

Rooms E3 & E4 TOBI,

Earley Gate,

University of Reading,

Whiteknights Road,

Reading,

Berkshire,

RG6 7BE

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Registered Charity No. 1095398 and a Company Limited by Guarantee Registered No. 4586634 © 2015 by Deafax.

Emergency Services - the Deaf Way

July 28, 2016

We were moved and saddened by the Channel 4 programme "999 What's Your ‪Emergency" which was aired on Thursday the 21st of July 2016, featuring Stuart, who was being ‪‎targeted and hounded because of his deafness.  http://bit.ly/2auFS76

 

Although he was eventually able to move home to a safer area nearer family and friends with the help of Social Services, it was disappointing to see that the Police did not attend with a Sign Language Interpreter, and instructed him to call 999 if he had further trouble – something Stuart, being Deaf, is unable to do.

 

So what is open to Deaf people in an emergency?

 

Providing you have a mobile phone, you can use the facility of an emergency text service - the user registers their number first. The only issues are if there is a poor signal, the fact that it takes quite a number of minutes to process the text, and there is no facility to send photos (of a complicated road name, for example).

 

See website for more information:  www.emergencysms.org.uk

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