Privacy Policy

At Deafax we are committed to protecting your privacy online. We protect any personal information you give us while you use our websites. 


This policy is written in accordance with the Data Protection Act 1998. If you have any questions about it, please contact: 



Clare Charity Centre

Wycombe Road


HP14 4BF


Tel: 01494 568 885



By continuing to use this website you are signifying your agreement to the terms of this privacy policy.


Personal information


Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. 


We collect personal information when you ask about our activities, order products and services (such as resources and email newsletters), make a donation to us, or otherwise give us personal information.


How do we use your information?


We use your personal information to give you the information, services, or products you ask for. We can also use your information for administrative purposes, to let you know about changes and, if you agree, as part of our fundraising activities.


Deafax is responsible for collecting your personal information. Any information we collect is stored and processed in the UK. Your personal information is not shared with third parties or used in any other way (other than described in this policy or as required by law) unless you agree. 


We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction. 


Unfortunately, no data transmission over the Internet is 100 per cent secure. As a result, while we try to protect your personal information, Deafax cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use strict procedures and security features to prevent unauthorised access.


Accessing and updating your personal information held by Deafax


You can ask us what information we hold about you by contacting us. Please note that we may charge a fee of £10 to cover our admin costs. 


Please keep your information up to date by letting us know of any changes:



Clare Charity Centre

Wycombe Road


Bucks  HP14 4BF


Tel: 01494 568 885



Changes to this policy


We may change our privacy policy from time to time, so please check back periodically.


Contact Deafax

Tel: +44 (0)118 9663777




Rooms E3 & E4 TOBI,

Earley Gate,

University of Reading,

Whiteknights Road,




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Registered Charity No. 1095398 and a Company Limited by Guarantee Registered No. 4586634 © 2015 by Deafax.