
TRANSFORMING LONDON OVERGROUND JOURNEYS FOR DEAF PASSENGERS
Arriva Rail London (ARL) has started the roll out of deaf awareness training to hundreds of London Overground employees to improve journeys for deaf people and those with a hearing loss travelling across the capital. ARL, which operates the London Overground on behalf of Transport for London (TfL), has developed a comprehensive training programme alongside Deafax, Signly and DCAL, University College London's Deafness Cognition and Language Research Centre. The development of